“Sales is not about selling anymore, but about building trust and education.” – Silva Devaki
While researching sales I found that most people want to change people’s perception about sales and show that it is so much more than simply just a sleazy salesman. I know that I learned a lot, for my own experience with sales is limited to door-to-door salespeople, a blender demonstration at Costco, and the brief watching QVC whenever flipping through channels. My view of sales was so tunnel vision that I didn’t let myself see the strategies, the relationship building and everything all goes on behind the scenes that I find intriguing.
“All you need is the plan, the road map, and the courage to press on to your destination.” – Earl Nightingale
The road to an operations manager is a windy path, and people rarely start off their careers hoping or planning to go into operations. Mark Swiggum, manager of business operations at StackSocial wanted to be an NBA star, Kalisa Martin has a major in food science, and Christopher Peters graduated with a bachelor’s degree in music. They all stumbled their way into operations and are very grateful they did.
“Our business is about technology, yes. But its also about operations and customer relationships.” – Micheal Dell
Operations management is a relatively new term, having little stature surrounding it until the 20th century, although its beginnings can be traced back to the 18th and 19th centuries. Adam Smith is credited as one of the first people to address the issues of operations management in 1776.
Sean struggled in high school, he dropped out of college and had little guidance from the authority figures in his life. His high school dream was to be a professional baseball player. How on earth did he make it to the title of Director of Construction Operations at Colorado Asphalt Services Incorporated? It was a long journey, and he has had a plethora of jobs in construction, the navy, estimation, power plants, and all through the ranks of operations.
“Growth and comfort do not coexist.” – Ginni Rometty
It is absolutely crazy to think that month one of Praxis is over, it feels as if I was just starting yesterday. This past month has been a whirlwind in almost every aspect of my life and I am thrilled that Praxis was apart of it all. I am already extremely grateful that I was given the opportunity to do this program, and provided ability to grow and learn so much in a short amount of time.
“The only source of knowledge is experience.” – Albert Einstein
As of September 2019, I have worked at Panera as an associate for three months. During the past three months, I have grown tremendously, and my work ethic has proven to be valuable, with a quote from my managers’ testimonial being “If we could we would clone her and hire all of them”. I walked in my first day entirely unaware of the workplace environment and incapable of doing anything independently.
“Judge a man by his questions rather than his answers.” – Voltaire
Alright, into the fourth week of Praxis and we been given a lot of content to go over relating to the four different roles in the program: sales, marketing, operations, and customer success. Personally, I am in an exciting place where I am open to all the roles.
“The best way to predict the future is to create it.” — Abraham Lincoln
“Create it”, we all have the power and the capability to create, it is a beautiful gift. One of the deliverables this week was to create an elevator pitch/about me video. This brought me far out of my comfort zone and into the unknown. Being not very comfortable on camera or with video editing this was no small hurdle to jump over.